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75 Places to Find At-Home Customer Service Jobs

ByAngie
I make money on some of the products and services I mention on Thinking Frugal through affiliate relationships. I never endorse a product or service unless I believe it will benefit my readers.

 

Remote customer service jobs are a growing opportunity for those looking for a work-at-home job because many companies are now allowing their customer service representatives to work remotely, away from the office.

 

What is Customer Service?

Customer service is assisting customers with questions or issues regarding a company’s product or service.

Good customer service means meeting and exceeding customers’ expectations. 

What You Need to Work at Home as a Customer Service Representative

  • You’ll need to have a quiet home office setup, free from noise.
  • A Laptop or desktop computer with an up-to-date browser.
  • Noise-canceling headset.
  • High-speed internet service.
  • Excellent problem-solving skills.
  • Ability to research and find answers to customer questions without help.
  • Positive attitude.
  • Outstanding customer service skills.
  • Excellent communication skills.

The companies listed below hire people to work at home in customer service and customer support positions and include both employee and independent contractor roles. 

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Woman with a laptop, talking on a telephone

Companies that Hire Home-Based Customer Service Representatives

 

This company is a nationwide retailer of floral arrangements and gifts. They hire remote Customer Service Associates. 

1Password is a password management software developed in 2006 by AgileBits. They hire Customer Support Associates in the United States and Canada to work at home, assisting users. 

This company specializes in outsourced call center services. They hire Customer Service Representatives to work at home. They offer full-time, part-time, and flexible gig shifts.

This health club management software company hires Customer Service Representatives. According to Glassdoor’s website, the pay is between $11 and $15 per hour. 

Academy Sports + Outdoors, headquartered in Katy, Texas, is a discount sports retailer with over 250 locations across the nation. They hire Contact Center Customer Service Associates to work from home to help their customers. The pay is around $10 to $11 per hour.

Accolade Support is a business process outsourcing company that provides customer service, sales, and technical support services to their business clients. They hire Customer Service Agents to work at home. These positions are independent contractor positions.

ACD Direct is a call center services company that’s been in business since 2000. They hire agents to work at home in customer service roles. 

Aclara specializes in supplying electric, water, and gas utilities with infrastructure solutions such as sensors, data technologies, hardware, and software. They hire Customer Service Representatives with two to three years of customer service or call center experience. 

Alorica is a call center services company that’s been in business since 1999 and based in California. They hire remote Customer Service Representatives. The pay depends on the client and can be anywhere from $9 to $13 per hour, sometimes more.

Amazon is a technology and e-commerce company that’s been in business since 1994. They frequently hire Seasonal Customer Service Representatives to work from home. The starting pay is $15 per hour, and they furnish a computer and accessories for work purposes.

This company specializes in employee healthcare flexible spending account services. They hire remote Customer Service Representatives with previous call center or customer service experience. Being bilingual is a plus.

AnswerFirst hires customer service professionals to work at home, taking calls for their clients. Types of calls can include taking orders, taking messages, or scheduling appointments. Candidates must live in the United States. They don’t have any state restrictions listed and appear to hire in all states.

Billtrust hires Customer Support Specialists for at-home technical support roles to assist users of their software. You’re a good fit for this position if you have previous technical support experience.

Breezy HR specializes in employee recruiting software for human resources. They periodically hire Customer Success Agents to work at home.

Brightwheel is a communication app for parents. They hire remote Customer Support Advocates with at least one year of customer service experience. 

This company provides services to healthcare insurance providers. They hire Member Service Representatives and Provider Service Representatives to work from home assisting customers and healthcare providers. They offer a starting pay rate of $15 per hour. 

C3 Customer Contact Channels was founded in 2004 and offers call center services to industries such as utilities, automotive, retail, travel, and more. They hire Customer Service Representatives to work from home. The pay is around $10 per hour.

This call center hires remote Customer Service Representatives who live in South Carolina, North Carolina, Pennsylvania, Minnesota, and Texas.

CIOX Health specializes in healthcare information management services. They hire Client Services Representatives to work at home. 

Concentrix specializes in call center services and has 140 call centers worldwide. They hire Customer Service Representatives to work from home. The pay is between $9 per hour or more, depending on the client and the project you’re hired for.

Conduent is a call center based in New Jersey and has been in business since 2017. They hire Customer Support Associates to work from home. The pay is around $12 per hour but will depend on the client you’re hired to work for.

CPSI specializes in healthcare services. They hire entry-level Customer Service Representatives to work at home.

Customer Direct is a contact center services company that hires Customer Care Agents to work at home.

This platform for creative websites hires Customer Service Specialists to work at home. They require at least two to three years of customer service experience. 

Fisico hires remote Customer Support Specialists to help customers with their products.

Flagstar Bank is headquartered in Troy, Michigan, and specializes in mortgage and banking services. They hire remote Customer Support Specialists to assist their customers. Previous call center or mortgage experience is preferred.

Frontline is a call center that hires Customer Service Representatives to work from home to help customers over the phone, through live chat, and via email. The pay is between $10 and $12 per hour.

Gadget Flow is an online marketplace. They hire remote Customer Support Representatives who have a college degree.

GC Services is a call center management company that hires Customer Service Representatives to work from home. The pay is between $9 and $12.50 per hour, depending on the client you’re hired to service.

HGS is headquartered in India and has been in business since 2000. This call center hires Customer Service Representatives to work at home. They require candidates to be tech-savvy. This company also provides a computer for work.

Hopin hires remote Customer Support Specialists with at least two years of previous customer service experience and at least one year of experience working with a B2B SaaS company.

IntelBPO is a call center services company that was founded in 2012 and based in Jamaica. They hire remote Customer Service Representatives in several states. Most positions appear to have a starting pay between $10.50 and $15 per hour.

iQor is a call center headquartered in Florida. They hire remote Call Center Agents. Glassdoor shows the pay between $9 and $16 per hour.   

Iubenda hires remote Customer Support Reps living in the United States or Canada whose native language is English.

  • Kasa     

Kasa is a smart-home technology company. They hire remote Guest Experience Phone Specialists. They require at least two years of previous experience in the service industry.

KeyMe hires remote Customer Experience Representatives who have at least one year of customer service or call center experience.

Kibin has been in business since 2010 and offers proofreading and editing services. They hire Customer Happiness Coordinators to work from home. The starting pay is $15 per hour.

Knock specializes in real estate assistance services for buyers and sellers. They hire remote Customer Success Specialists living in the continental United States.

Lamps Plus specializes in lighting and décor sales. They hire remote Customer Support Specialists living in CA, NV, TX, AZ, and CO.

Lands’ End is a retailer that has been in business since 1963. They periodically hire Customer Care Agents to work from home to help customers with online purchases and returns. The pay is around $12 per hour.

Lester USA is a virtual call center services company with offices in the United States, United Kingdom, and India. They hire remote Virtual Call Center Advisors for customer service roles. 

Liberty Mutual is an insurance services company headquartered in Boston, Massachusetts. They hire remote Customer Service Representatives to assist customers 24/7. The starting pay is $19 to $20 per hour.

Lincoln Financial Group specializes in insurance and investment management services. They hire remote customer service representatives. The pay is between $12 and $13 per hour.

LiveOps is headquartered in Arizona, and they offer outsourced call center services. They hire remote Call Center Representatives who live in AL, AR, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, and WY.

Lovingly specializes in same-day floral arrangement delivery services. They occasionally hire Customer Service Representatives to work at home, assisting customers with orders. 

Majorel specializes in call center services. They hire at-home Customer Service Representatives in several states.

This company is headquartered in Canada and specializes in insurance services. They hire at-home Customer Care Associates.

Millennial Services specializes in outsourced call center services. They hire Customer Service Representatives for inbound, outbound, chat, and email support.

Minibar Delivery is an on-demand alcohol delivery service headquartered in New York City and founded in 2014. They hire Customer Experience Associates to work from home. The starting pay is $15 per hour.

  • Olo       

Olo is an ordering platform for restaurants. They hire Support Specialists to work remotely.

This call center hires Customer Service Representatives to work at home. The pay appears to be between $13 and $17 per hour, depending on the client.

OneSupport offers outsourced call center services to its clients. They hire remote Customer Service Representatives. The starting pay is $10 per hour, and they offer benefits.

This company is an RV rental platform. They hire Customer Service Representatives, typically in the spring and summer months. The pay is $16 to $17 per hour.

OutPLEX offers call center services to its clients and has facilities in the United States and the Dominican Republic. They hire Customer Service Representatives to work from home to answer calls and live chats. These are independent contractor positions.

Paddle is a platform for selling digital products and software online. They occasionally hire Customer Support Specialists to work remotely at home. 

Peak Support has been in business since 2015 and is based in Massachusetts. This company offers outsourced call center services. They hire remote Client Services Associates and Customer Service Representatives in the United States and the Philippines. 

This company hires remote Virtual Customer Service Representatives who live in Arizona, Colorado, Florida, Georgia, Ohio, and Texas. The starting pay is between $10 and $16 per hour. These are entry-level positions.

This company specializes in outsourced contact center services. They hire remote Customer Service Representatives who reside in specific states.

This call center services company hires remote Customer Service Representatives. Most positions appear to be entry-level and don’t require any previous experience.

Revele offers revenue cycle management services to healthcare companies. They periodically hire Patient Services Representatives to work at home. The starting pay for this position is $13 per hour.

Service 800 specializes in performing customer satisfaction services for its clients. They hire Customer Service Representatives to work from home, contacting customers about recent service experiences they’ve had. As of this writing, they only hire in Florida, Iowa, Minnesota, North Dakota, South Dakota, Texas, and Wisconsin.

Sitel is a call center services company based in Miami, Florida, and they hire remote Customer Service Representatives for inbound and outbound calls. These are W2 employee positions, and benefits are offered to eligible employees. The pay can range from $9 to $16 per hour, depending on the client. 

Skybridge Americas is a call center company that’s been in business since 1998. They hire remote Customer Care Agents across North America.

SYKES is a large international call center services company that hires Customer Support Agents to work from home. The starting pay will depend on the client you are hired for and can range from $9 to $12 per hour.

TeamSnap specializes in management software for sports teams. They periodically hire Customer Experience Specialists to work at home, assisting users.

Teleperformance is a call center based in France and founded in 1978. They hire remote Customer Service Representatives.

Time Doctor specializes in employee productivity software. They hire Customer Support Specialists to work at home assisting their customers. To be considered for this role, you must either have a bachelor’s degree or three to five years of dealing directly with customers. 

Transcom is a call center services company that is headquartered in Sweden and has 50 call centers around the world. They hire Customer Service Representatives to work at home, assisting customers.

This company specializes in mobile medical services. They hire remote Customer Service Representatives for their call center. They require a high school diploma and a typing speed of 35 to 40 words per minute.

TTEC has call centers worldwide and hires Customer Service Professionals to work from home. They currently only hire in the states of AL, AR, DE, FL, GA, ID, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NH, NM, NC, ND, OK, PA, SC, SD, TN, TX, UT, VA, WV, and WY.

VIPdesk is a call center services company. They hire Customer Service and Inbound Sales Representatives to work from home. The starting pay depends on which client you are hired for and can range from $9 to $12 per hour.

West Marine specializes in fishing and boating supplies. They hire Customer Service Representatives to work at home helping their customers.

WHOOP is a wearable fitness device and membership company and hires Member Services Representatives to work at home for several different shifts.

This company specializes in home delivery of wines. They hire Customer Service Representatives living in the states of CA, CO, FL, NJ, NY, TX, and WA.

Working Solutions is a call center services company. This company hires remote Customer Care Associates. These positions are independent contractor positions. The starting pay is $9 to $14 per hour, depending on the client you’re hired to work for.

 

Looking for More At-Home Customer Service Jobs?

If you’re looking for more customer service-related jobs from home, you can go here to find a list of call centers that hire remote employees.

Hello! I’m Angie.
My mission is to empower individuals, especially women, to take control of their finances and embrace a frugal lifestyle. Here, you’ll find practical tips and strategies on how to save money, create and stick to a budget, and explore opportunities to work from home.

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