Work at Home Social Media Jobs

If you’re always posting on Facebook, Twitter, or Instagram and you love social media, then you may want to check into a remote social media moderator job.

These jobs can be a lot of fun while also being very flexible.

Companies both large and small have figured out that social media is a great way to get their name and brand out to customers. That’s why almost every business has some type of social media page, whether it’s a Facebook page or Twitter page.

Social media also acts as a great tool for helping customers with questions or concerns, without the customer having to call the company. Customers can easily get answers to simple questions about a product or service almost immediately.

What are the Duties of a Social Media Moderator?

Some of the duties of a social media moderator can include but are not limited to the following.

• Monitoring comments on different social media platforms
• Responding to questions regarding the company’s services or products they offer
• Deleting comments made by posters
• Enforcing the rules of a social media page or group
• Writing and adding content relevant to the page or group’s brand, business, or function

What Skills are Needed?

Some of the skills needed to be a social media moderator include the following.

• Knowledge of social media websites like Facebook, Twitter, Instagram, and others
• Excellent communication skills
• Excellent writing skills meaning you’ll need to use proper spelling, grammar, and punctuation
• Outstanding customer service skills
• A solid understanding of the brand or business you represent
• The ability to troubleshoot problems or issues

What’s the Pay?

The pay for a social media moderator will depend on the company and your experience level but the companies listed here typically pay between $10 and $17 per hour. 

Where To Find Work From Home Social Media Moderator Jobs

$99 Social

$99 Social has been in business since 2012 and is headquartered in Phoenix, Arizona. They offer social media management services to businesses. They hire employees to work from home managing social media accounts for small and medium-sized companies. In order to be considered for this position, you must be able to communicate fluently in English, both written and verbally with no mistakes, and you’ll also need to have excellent grammar, spelling, and punctuation. You need to know how to do internet research and you must know how to use search engines such as Google. These positions are flexible, and the pay is a flat rate per each customer account you have. You’ll be able to choose how many how many customer accounts you wish to be assigned to you.

Bazaarvoice

Bazaarvoice is headquartered in Austin, Texas, and has been in business since 2005. They offer digital marketing services to businesses. They hire remote content analysts to moderate live platforms. To be considered for this position, you must be proficient with email platforms, messaging services, and online forums, be comfortable with technology, and have excellent communication skills. You must also have in-depth knowledge of software such as MS Office.

Crisp Thinking

Crisp Thinking offers social media monitoring services and periodically hires risk analysts/moderators for different social media platforms. These are freelance, independent contractor positions, and the pay is $10 and $16 per hour.

ICUC Social

ICUC is headquartered in Canada and has been in business since 2002. ICUC Social offers social media moderation, content, and online community management services to businesses around the world. This company hires remote social media content specialists to monitor and respond to comments, engage customers, and enforce the policies of clients’ online communities. To be considered for this position, you must have multi-tasking skills, excellent written communication skills, grammar, spelling, and punctuation, and experience writing and editing social media content. You must also have excellent customer service skills, along with an in-depth knowledge of social media platforms.

LiveWorld

Based in California, LiveWorld offers social media experience services to its clients. They hire employees to work from home to engage and respond to customers on their clients’ social media platforms. To be considered for this position, you must excellent communication skills, excellent grammar, spelling, and punctuation. You’ll also need to have excellent multi-tasking skills and the ability to compose well-written messages. You should have at least 2 years of previous customer service experience and call center experience. They prefer a college degree, but it’s not mandatory.

Mediabistro 

Mediabistro has been in business since 1999 and is an online job board for professionals in the media field. Companies can post their media-related jobs. Occasionally, there are jobs for social media managers and social media coordinators posted there, so check regularly for any open social media jobs.

ModSquad

Based in California, ModSquad offers social media services to brands and has been in business since 2007. They hire moderators to work from home and employ over 10,000. To be considered for this independent contractor position, you must have a desktop or laptop computer, high-speed secure internet service, and a private workspace. They will offer clients that fit your skills, so you don’t need to have any previous social media experience. Although, you should have above-average communication, spelling, grammar, and punctuation. After you complete your application, you should get an acknowledgment within 72 hours and they’ll let you know if they have any immediate projects that fit your skills.

RocketVox

RocketVox, formerly known as VoiceHub is a privately owned company headquartered in Birmingham, Alabama. They specialize in broadband telephone services for organizations, using cloud technology. They periodically hire moderators to work from home, to keep their social media platforms updated with fresh and informative information. Contractors can choose either part-time or full-time positions, and the hours are flexible.

The Social Element 

The Social Element is a social media agency that works with some of the most well-known brands, in different industries, around the world. They operate in 46 different countries. They hire social media moderators and engagement specialists to work from home. In order to be eligible for a position with them, you must have a thorough knowledge of all social media platforms. 

Zirtual

Zirtual has been in business since 2011. This company offers virtual assistant services to businesses and entrepreneurs and they hire virtual assistants to work from home. Often companies will hire virtual assistants to manage their social media accounts for them. These virtual assistant positions are 1099 independent contractor positions. Most require a bachelor’s degree and at least 7 years of experience along with a typing speed of at least 50 words per minute. The average pay for these positions is $13 to $18 per hour.

More Places to Find Social Media Moderation Jobs From Home

If you’re looking for more places that hire social media moderators, you can sign up for a free account with Upwork. Upwork is an online resource for freelancers and there are businesses that post long-term and short-term jobs in all areas of business. Freelancers set their own rates and it’s free to sign up. 

Another great place to look into is Fiverr. Here you can sign up and sell your freelancing services to those who are looking for help with their social media accounts.