20 Highest Paying Work at Home Customer Service Jobs
I make money on some of the products and services I mention on Thinking Frugal through affiliate relationships. I never endorse a product or service unless I believe it will benefit my readers.
Getting to work from home can be a dream come true for many people. Not only do you get to avoid the daily commute, but you also get to spend more time with your family. You also save money by not having to buy work clothes and go out to lunch every day.
Today, more people than ever before are looking for home-based jobs. And many businesses are moving their customer service operations to remote work locations.
If you’re looking for a work-at-home customer service job that pays above average, this post is for you. This is a list of 20 of the highest-paying customer service jobs that you can do from home. And many of these don’t require a degree.
So whether you’re just starting out in your career or you’re looking for something new, hopefully, this list can help you find the right fit.
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Where to Find High Paying Customer Service Jobs
Agent Pronto
Agent Pronto is a company that connects people with top-rated real estate agents in their area. We believe that finding a great agent shouldn’t be stressful or time-consuming, so we do the legwork for you. Simply tell them what you’re looking for, and they’ll match you with up to 3 agents who fit your criteria. You can then read reviews, compare rates, and choose the agent that’s right for you. They make it easy to find a great real estate agent, so you can focus on finding your perfect home.
The company hires Client Specialists to work with customers and agents. The position starts at $38,000 per year or roughly $18.26 per hour.
Airtable
This company is a cloud-based software company that offers a platform for creating, organizing, and collaborating on projects of all kinds. Airtable was founded in 2012 and is headquartered in San Francisco, California.
Millions of people around the world use Airtable’s software, and it has been featured in major publications such as Forbes, Wall Street Journal, and The New York Times. Airtable is a fast-growing company with a mission to make it easy for people to work together on anything.
Airtable hires people to work from home in a variety of positions. One of their most popular roles is Customer Support Advocate. According to Glassdoor’s website, this position pays $56,481 to $60,199 per year, which is roughly $27.15 to $28.94 per hour.
American Express
American Express is a diversified financial services company with operations in more than 110 countries. The company was founded in 1850 and is headquartered in New York City.
American Express offers a variety of products and services, including charge and credit cards, travel services, financial planning, and business financing. In addition, American Express provides merchant processing, small business loans, and consumer loans. The company also has a large travel division that offers vacation packages, airfare, and hotels.
American Express employs more than 84,000 people worldwide and is one of the largest companies in the United States. The company hires Virtual Customer Care Professionals and starts at $17.00 plus per hour. They also offer a wide variety of other work-at-home jobs.
Automattic
Automattic is a web development company that specializes in creating content management systems (CMS). The company was founded in 2005, and its headquarters are located in San Francisco, California.
Automattic is best known for its flagship product, WordPress.com. WordPress.com is a hosted version of the WordPress software that allows users to create and manage their own websites. Automattic also offers a self-hosted version of WordPress called WordPress.org. In addition to WordPress, Automattic also owns and operates several other popular web products, including Jetpack, WooCommerce, and Tumblr.
This company offers a variety of work-at-home jobs, including Happiness Engineer, which provides customer support to users. According to Glassdoor’s website, this position pays $63,000 to $91,169 per year or roughly $30.28 to $4383 per hour.
Billtrust
Billtrust is an accounts receivable management company that has been in business since 2001. The company is headquartered in Lawrenceville, New Jersey, and provides services to businesses in the United States, Canada, and Europe.
Billtrust offers a variety of services designed to help businesses manage their accounts receivable, including invoicing, collections, and payment processing. It also offers an online portal that allows companies to view their account activity and make payments.
The company hires Customer Support Specialists to work at home assisting customers. The pay for this position is $40,000 to $54,000 per year or roughly $19.23 to $25.96 per hour.
Clutter
Founded in 2015, Clutter is a technology-driven moving and storage company headquartered in Los Angeles, CA. They offer full-service storage, moving, and packing solutions for residential and commercial customers. What sets Clutter apart is its use of innovative technologies to make the experience as convenient and stress-free as possible.
Clutter hires Customer Service Specialists who live in CA, CT, FL, IL, KY, MA, NJ, NY, OR, PA, RI, TX, VA, and WA. The starting pay for this position is $22.00 per hour.
GrowFlow
GrowFlow is a software company that provides tools to help businesses streamline their operations. They’ve been in business since 2016 and are headquartered in Seattle, WA.
The company offers a wide range of products, including a customer relationship management (CRM) system, an inventory management system, and a point-of-sale (POS) system. They also provide consulting services to help businesses implement our products.
GrowFlow hires Customer Success Associates to work from home assisting their customers. They offer a starting wage of $50,000 per year or roughly $24.03 per hour.
HelpDocs
HelpDocs is a tech company that makes it easy for businesses to create and manage their online documentation. The company has been around for about four years and is headquartered in San Francisco.
This service makes it easy for businesses to create and manage their online documentation, and it’s used by businesses of all sizes, from small startups to Fortune 500 companies.
The company hires Customer Advocates to work at home assisting users. The pay for this position is $54,000 to $65,000 per year or roughly $25.96 to $31.25 per hour.
Hiring Thing
HiringThing is an online applicant tracking and job posting system that helps businesses of all sizes manage their hiring process. Founded in 2013, HiringThing is headquartered in Denver, Colorado.
The company’s mission is to make the hiring process easier for everyone involved. To that end, HiringThing offers a user-friendly interface, customizable workflow, and a variety of features to help businesses post jobs, track applicants, and make better hiring decisions. Thousands of companies worldwide use HiringThing to streamline their hiring process and improve their recruiting efforts.
HiringThing hires Customer Support Representatives to work from home assisting its users, and the position starts at $23.00 per hour.
Hotjar
Hotjar is a web analytics company that offers both free and paid plans. It was founded in 2014 by David Darmanin, and it is headquartered in Malta.
The company’s mission is to help website owners understand how their visitors are interacting with their website so they can improve the user experience. Hotjar’s main product is a heatmap, which shows where users are clicking on a page and how far they scroll down. The company also offers other features such as session recordings, conversion funnels, and form analytics.
Hotjar hires Customer Support Specialists to work from home, helping users. The pay for this role is $54,000 to $71,000 per year or roughly $25.96 to $34.13 per hour.
Invitae
Invitae is a genetic testing company that helps people learn more about their DNA. The company was founded in 2007, and it is headquartered in San Francisco, California.
Invitae’s mission is to make genetic testing more affordable and accessible so that people can make informed decisions about their health. The company offers a variety of tests, including tests for inherited diseases, cancer risk, and carrier status. Invitae also provides DNA sequencing services for research studies. In addition to its direct-to-consumer business, Invitae partners with healthcare providers and pharmaceutical companies to provide genetic testing services.
This company hires Client Services Specialists to work from home. According to Glassdoor’s website, the pay for this position is $55,602 to $79,335 per year or roughly $26.73 to $38.14 per hour.
MetLife
MetLife is a large insurance company that offers a variety of different products, including life insurance, annuities, and long-term care insurance. The company’s been in business since 1868 and is headquartered in New York City.
MetLife is one of the largest insurance companies in the world, with over $1 trillion in assets under management. It’s also publicly traded on the New York Stock Exchange and is a component of the Dow Jones Industrial Average.
It has operations in more than 25 countries and serves more than 100 million customers worldwide.
MetLife hires Customer Care Advocates to work from home handling calls from their customers. The starting pay for this position is $20.00 per hour.
Muck Rack
Muck Rack is a company that helps connect journalists with the stories and sources they need. It’s been in business since 2009, and it’s headquartered in New York City. In addition to providing a database of journalists and media outlets, Muck Rack also offers tools to help journalists pitch stories, find sources, and track their pitches.
The company is used by journalists all over the world, and it’s helped to make the news industry more efficient and effective.
Muck Rack hires Customer Support Specialists to work from home and offers a starting wage of $27.00 per hour.
Notarize
Notarize is an online notary service that makes it easy to sign and notarize documents from anywhere. They’ve been in business since 2015 and are headquartered in Boston, MA. The company’s mission is to make legal transactions convenient and accessible for everyone. They believe that by making it easy to notarize documents online, can make a difference for businesses and individuals who need to notarize documents but can’t do so in person.
The company hires Customer Support Associates to work at home and pays $20.00 per hour.
PhoneBurner
PhoneBurner is a cloud-based phone dialing and customer relationship management software company that was founded in 2008. It is headquartered in Las Vegas, Nevada, and provides services to businesses in a variety of industries, including real estate, insurance, and financial services.
The company’s software is designed to help users make more calls in less time with features like automatic call logs, power dialing, and call recording. PhoneBurner also offers a mobile app that allows users to make calls and manage their contacts on the go.
PhoneBurner hires Customer Support Representatives to work from home, and the position starts at $17 to $20 per hour.
Quartzy
Quartzy is a company that specializes in lab supply management. It was founded in 2011 and is headquartered in Haywood, California. The company’s purpose is to make it easier for scientists to get the supplies they need so they can focus on their research.
Quartzy offers a free online platform that lets scientists search for and compare prices of lab supplies from different vendors. The platform also provides a way for scientists to track their spending, order supplies, and request quotes from vendors.
This company hires Customer Support Specialists to work at home, and the pay for this role starts at $17 to $20 per hour.
SomaLogic
SomaLogic is a protein-based biomarker discovery and development company that has been in business since 2000. The company is headquartered in Boulder, Colorado, with additional facilities in Germany and the United Kingdom.
SomaLogic’s proprietary SOMAmer platform enables the rapid identification and validation of protein biomarkers for a variety of diseases and conditions.
This company hires Customer Support Specialists to work from home. The pay for this position is $60,000 to $80,000 per year or roughly $28.84 to $38.46 per hour.
WebstaurantStore
WebstaurantStore is a US-based online restaurant supply store. It’s headquartered in Lancaster, Pennsylvania, and was founded in 2004. The company offers over 290,000 products, including kitchen supplies, dining room furniture, janitorial supplies, and more. In addition to its online store, WebstaurantStore operates seven distribution centers across the United States.
The company hires Customer Solutions Specialists to work from home in several states. The starting rate for this position is $25.70 per hour.
WHOOP
WHOOP, founded in 2011 and headquartered in Boston, MA, is a fitness company that makes wrist-worn wearable devices and provides memberships to its app. Its core device is a performance monitor that assesses strain, recovery, and sleep and provides actionable insights based on that data. The company also offers personalized coaching through the app.
This company hires Membership Services Representatives to work from home assisting its users and starts at $18 per hour.
Zapier
Zapier is a company that provides a platform for connecting different software applications. It was founded in 2011 and is headquartered in San Francisco, California. Zapier currently supports over 1,000 different applications, making it one of the most popular platforms of its kind.
This company is fully remote, so all employees work from home. One of the positions they frequently hire for is Customer Champion, and the pay is $28.00 per hour.
Final Thoughts
Just keep in mind that some of these companies may not be currently hiring at the moment. So if there is one that you’re really interested in, be sure to check their website frequently or join their mailing list, so you don’t miss any new job openings.
I’ll make sure to update this list as I come across more customer service jobs that pay higher than average.
More Jobs Like This
If you’re looking for more jobs that pay above average, you can go here to find a list of companies that start at $17 per hour or higher.