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Work at Home Retail Jobs

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Some jobs never come to mind when we think about working from home, and a retail job is definitely one of them.

But, believe it or not, there are several retail companies that hire people to work at home to assist their customers. It’s not the typical standing at a cash register ringing up purchases, but it’s still helping customers.

Shopping online has become quite popular for several reasons. It’s convenient and easy for busy moms (or dads) to log on to their computers, order what they need, and have it delivered.

And, just like in-store employees that help customers, companies also need employees to assist their online shoppers.

The following large retailers hire people to work from home to assist customers with online orders, returns, and answering questions regarding products. 

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Major Retailers That Hire Remote Employees

Academy Sports + Outdoors  

Academy Sports + Outdoors, headquartered in Katy, Texas, is a discount sports retailer with over 250 locations across the nation. They hire Contact Center Customer Service Associates to work from home to help their customers. 


Amazon is a technology and e-commerce company that’s been in business since 1994. They frequently hire Seasonal Customer Service Representatives to work from home. The starting pay is $15 per hour, and they furnish a computer and accessories for work purposes.

Best Buy  

Best Buy is headquartered in Richfield, Minnesota, and is a nationwide electronics retailer. They hire Customer Care Specialists to work at home in all states except Alaska, California, and Washington. These are full-time positions and only require one year of retail or customer service experience. 


You’ve probably heard of Dyson because they manufacture vacuum cleaners and air purifiers, among other things. They regularly hire Online Advisors to assist customers through live chat and email. They also occasionally hire online chat team supervisors. Both positions are entirely remote. The starting pay for online advisors is $16 per hour.


Everlane is an online retailer that sells ladies’ apparel and shoes. They periodically hire Customer Experience Agents to work from home, assisting customers with online orders and returns through telephone and live chat.


Gap Inc. is based in California and is a popular clothing retailer. They hire remote Email Chat Specialists and Customer Service Consultants to help customers with online orders and returns. As of this writing, they only hire remotely for these positions in Ohio and California.


HSN is a television shopping network formerly known as Home Shopping Network. This company hires Work at Home Representatives to take calls from and assist shoppers. Since the company operates and is on the air 24 hours a day, seven days a week, they offer a collection of different shifts to choose from.

Jewelry Television  

Jewelry Television is similar to HSN, except they only sell jewelry. They hire At-Home Customer Care Sales Representatives that live in the Knoxville, Tennessee area.

Lands’ End 

Lands’ End is a retailer that has been in business since 1963. They periodically hire Customer Care Agents to work from home to help customers with online purchases and returns. 


Nordstrom is a retailer with 379 department stores and headquartered in Seattle. They hire Customer Care Representatives to work from home, usually during busy seasons. The pay is around $14 per hour.


Wayfair was founded in 2002 and is headquartered in Boston, Massachusetts. This company specializes in online sales of home furnishings and décor. They hire Customer Service Representatives to assist customers with online orders and returns.

West Marine

West Marine specializes in fishing and boating supplies. They hire Customer Service Representatives to work at home helping their customers.


Williams-Sonoma is a chain of retail stores with 612 locations across the United States. They hire Customer Service Agents to work from home. 

Final Thoughts on Work at Home Retail Jobs

While you might think of retail jobs as ones that take place in a store, many remote jobs are available in this industry. There are so many different types of jobs and companies to choose from without stepping foot in a store.

And, if you’ve worked in retail before, you’ll find these remote jobs particularly rewarding if they match your skillset.

Another Place to Find Work at Home Retail Jobs

If you are looking for more work-at-home retail jobs, VIPdesk Connect is a call center that often hires Elite Brand Ambassadors to work at home, assisting customers with Chanel products via telephone, live chat, email, and social media.

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